Resident Services
Living With Flip Flop Should Feel Easy
Your portal puts your rent account, maintenance requests, and lease documents in one place. And when you need a person, our Clermont team answers the phone.
Emergency maintenance
For anything urgent — no water, no power, flooding, or a lock-out — call our after-hours line immediately. For routine repairs, submit a request through your portal.
(352) 234-6032Your Portal
Three things you can do without calling
Balance & online payment
See your up-to-date balance, what it's made of, and pay it online with a secure payment link — any time of day.
Maintenance requests
Report an issue in under a minute and watch it move from received to dispatched to resolved. Photograph the problem so our vendor arrives prepared.
Lease & documents
Your lease dates, unit and property details, your full rent ledger, and a downloadable rent statement whenever you need one.
New to the portal? Sign in with the email address on your lease and we'll match you to your account automatically. If your account doesn't appear, call the office and we'll get you connected.
Go Local. Choose Flip Flop.
Questions about your account?
Our Clermont office is happy to help with payments, maintenance, or anything about your lease.
Service So Good It Will Knock Your Socks Off®